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The first time I called my Senator’s office, I hung up 3 times because I was so nervous. The message ended up being a jargon of mumbles and a lot of “I would really appreciate.” No one had prepped me, and I had no clue what I was doing.

Calling your senators and representatives is extremely important. However, few Americans actually pick up the phone. Often the assumption is, ‘my call will not make a difference.’ Quite the contrary! Members of Congress collect all messages, letters, emails, faxes, etc–and vote accordingly. Americans who are reaching out to Congress are more likely to vote in elections, and therefore, members of Congress definitely want to make those Americans happy!

Ready to make a call? Here is a guide for our Healthy Child parents, so if this is your first time, or you are a veteran—your skills will be rock solid.

1. Who do I call? What number?

It is best to call your own senators and representatives, as they are primarily concerned with residents from their district. If you are not sure who represents you, just visit Congress.org and enter your zip code to learn your policymakers’ names. Each member of Congress has their own website with contact information. You should reach out to their DC offices, as they are better equipped to handle large volumes of calls. Save the name and number into your phone for quick future access! If you know the name, but not the number, you can call the U.S. Capitol Switchboard at 202-224-3121.

2. Identify yourself as a Constituent

Ask to speak to your representative. Generally, they are unavailable and you will leave a message with a staff member, but you never know! If you are directed to voicemail, follow the same steps below, but cut your points in half. Clearly state your first and last name, your hometown, and why you are calling.

Ex: My name is Jessica McGruber. I live in San Diego and would like to speak to Barbara Boxer about the Toxic Substance Control Act of 2010.

3. Make a few brief points

Why does this issue concern you, your community, the nation, and why should the Member take action? You may want to write down a few points to keep you on track.

Ex:
• The Toxic Substances Control Act is failing to protect American health. From baby bottles made with bisphenol A (BPA) to carpets containing formaldehyde, dangerous chemicals are in our homes, places of work, and the products we use every day.
• Scientists have linked many of these chemicals to serious health problems, like infertility, cancer, and learning disabilities. The President’s own prestigious Cancer Panel has even recently announced that weak regulations allow dangerous and irresponsible use of carcinogens in everyday products.
• In the 34 years since TSCA was passed by Congress, the EPA has required testing on just a few hundred of the more than 80,000 chemicals registered for use. Finally, by updating toxic chemical laws, we can reduce exposure to chemicals linked to chronic diseases. Reducing the incidence of these diseases by just 0.1 percent could save our nation $5 billion in health care costs.

4. Be clear as to what you are asking the Member to do:

Do you want the member to cosponsor a bill or vote for/against a specific measure?

Ex: I encourage you to vote for the Toxic Substance Chemicals Act, which will reduce a significant threat to American health.

5. Be polite in your tone and language.

Tempers may flair, but the staffer on the other end of the phone is overworked, underpaid, and overwhelmed. Be patient, and try not to use any ‘lingo’ or ‘slang,’ as the person on the phone may not be familiar with the topic you are discussing.

6. Keep it brief:

Not the time for a life story. Try to limit the call to no more than five minutes, unless the staffer asks questions and seems engaged. Offer to send additional follow-up information and request their preferred mode of communication.

7. Request a written response

Ask for a written response from the Member’s position or action on the issue you specifically addressed.

8. Provide your full name, mailing address, email, and phone number

9. Thank the Staffer!

Give a warm ‘thanks’ for the staffer’s time. Record their name, time and date of call, and any notes for reference and future follow-up.

10. Take a breath!

Congratulations! You are on your way to creating a healthier environment for your children, yourself, and your community!

Have you ever called an elected official? Please share your stories and experience to help educate and inspire others!

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